Salesforce — Associate Member of Technical Staff
On the Shopper Agent team, building the shopper-facing chatbot on Salesforce's agentic commerce platform — from the orchestration layer down to the backend actions the agent calls.
- Full-stack engineer on the Shopper Agentteam, building the shopper-facing chatbot on Salesforce's agentic commerce platform.
- Edit and extend Agent Script— Salesforce's YAML-like declarative language for Agentforce agents (.agentfiles) — to customize the team's default agent, compiling it into the agent graph that blends deterministic logic with LLM reasoning.
- Contributed to the orchestration layer connecting the agent to backend services.
- Implement invocable actions that let the agent call the e-commerce backend directly, wiring conversational intent to real commerce operations.